Top Support Questions
Resetting your password is easy. Simply click on the link “Forgot username or password?” in the login box on the homepage. Enter in your username (in most cases, your email address) and select if you’d like to receive a text message or an email to reset your password.
In most cases, your username is the email address you used when you set up your account. If you need further assistance, please call us at 855-832-5226.
Refunds are handled differently by each school district in accordance with their policies. Please contact your school district for more information.
Signing up for MySchoolBucks is free. Depending on your school/district and order/item you are purchasing, you may be required to pay a program fee or membership fee. If you are required to pay a program fee, you will be notified during the checkout process prior to finalizing the transaction. For more information, please see our Terms of Service.
Cafeteria purchase history availability varies by school and district. If available, you will be able to view transaction history for the past 90 days by clicking “Cafeteria Meal History” in the Meal Accounts drop down menu.
How Your District Can Help
Please contact your school directly for information regarding the balance of your account, refunds, balance transfers, or if your child appears to be enrolled in the wrong school.
Still Need Assistance?
Mon-Fri: 7am - 7pm (Eastern Time)